[Upcoming] Merchandise and Design Specialist

Denver, Colorado, United States Full-time

Important: This is an Upcoming Position

We're always looking for great candidates however we realize our timelines may not always match up. That's why we post positions like this. We plan on hiring for this position in the future but are not actively sourcing at the moment. Submit your resume and we'll take a look as soon as we get a chance. Thanks and we look forward to talking with you!

About this Position

If you have excellent communication skills, a passion for research, and a background in design — this is the perfect opportunity to learn and grow at an early-stage, bootstrapped, profitable startup!

Printfection is transforming the $20 billion promotional swag industry by shifting the way companies think about and use branded promotional swag. We’re a B2B tech startup that’s bootstrapped, profitable, and growing. We have awesome customers like Zendesk, New Relic, Zapier, and Galvanize and we’re a tight-knit, collaborative team.

Position Details

As part of our small (and growing!) team, your primary job will be to own all merchandising efforts for your set of customers. You’ll research popular promotional products, communicate with vendors, prepare high-resolution product images, and present your findings to customers.

On a company level you'll work with our operations and application teams to provide feedback to help improve our platform.


  • Research and set up new promotional items for customers. You'll consult with customers over email, video chat and in-person meetings to provide swag options, verify customer artwork and create virtual proofs
  • Help support operations and account management when we’re busy by answering support tickets or managing orders through production
  • Be a conduit of customer feedback to the rest of the team


  • 2+ years of relevant experience
  • Excellent written communication skills
  • Desire to brainstorm swag ideas over the phone and in-person with customers
  • Excellent Photoshop and Illustrator skills
  • Bonus points: experience sourcing or curating merchandise for discriminating brands
  • Deadline mentality, detailed oriented, tech savvy, passion for building things that scale
  • Self-driven: you own your job with minimal supervision. This Quora post nails it


  • Ground floor opportunity, yet more than just an idea – millions in revenue, profitable
  • The rare chance to reinvent a $20bn industry from the ground-up. Not just another web app, Printfection is a mission-critical part of our customer’s marketing and brand success
  • Flexibility to work from home several days a week or our downtown Denver, Colorado office
  • A fun and passionate (yet sane) work culture — we respect your weekends and personal life
  • An enjoyable team environment: free lunches, happy hours, sporting events, and more


  • Extremely competitive salary plus incentives and options
  • Health, dental, vision, life, and disability insurance
  • Paid cell phone, home internet, transportation stipend, and everything you need tech-wise to own your role
  • Unlimited vacation policy and eight paid holidays

How to Apply

Please provide your cover letter and résumé (in PDF format) via the link below.